- We collect the minimum amount of data required to operate our program.
- We use parents’ and teachers’ Personal Data to operate our program and, with their permission, to contact them about the program.
- We use students’ Personal Data only to operate our program.
- We use de-identified student data to improve our program.
- We do not advertise to students, sell their data, or profile them in any way.
- We comply with applicable data privacy laws, such as FERPA, COPPA, and GDPR.
- We never sell user data to third parties.
How is children's personal information treated?
If you are a minor (under the age of 18), you may not disclose Personal Information to us. Company only collects limited Personal Information about students (“Children’s Personal Information”) directly from the parent or guardian who has registered on our site and paid for the Services. If you are below the age of eighteen (18), please do not send any Children’s Personal Information about yourself to us, other than what we request from your parent or guardian who registers for the Services. In the event that we learn that we have collected Children’s Personal Information directly from a student, we will delete that information as quickly as possible. If you believe that a student may have provided us Children’s Personal Information without parental involvement, please contact us at firstname.lastname@example.org. Hereinafter, references to “Personal Information” shall apply to personal information of individual Website users who are not student registrants. References to “Children’s Personal Information” shall only apply to personal information of student users of the Website. General references to “information” shall apply to all users. Notwithstanding anything to the contrary, if you are a minor and your parent has signed up for the Website, you understand that your parent can view all information within or associated with the account, including without limitation progress reports and usage data that tracks your performance on games, assessments and other tests available through the Services.
What Personal Information Does Company Collect?
We collect the minimum amount of data required to operate our program. The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:
Information You Provide to Us:
We receive and store any information you enter on our Website or provide to us in any other way. The types of Personal Information collected include your full name, email address, ZIP code, credit card and/or other payment information, Children’s Personal Information (which is limited to the child’s name and gender), IP address, browser and location information, username, password and any other information necessary for us to provide our services. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as answering questions, sending product updates, and communicating with you about Company’s products and services, including specials and new features. The Children’s Personal Information you provide shall only be used for creating your individual account (which will allow you to receive progress reports that include tracking your child’s performance and progress). You may modify or remove your Personal Information or Children’s Personal Information identified below at any time by logging into your account and accessing features to edit your profile and/or account information.
Personal Information Collected Automatically:
We receive and store certain types of information whenever you interact with our Website or use our services. Company automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested. Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Website and its components, similar to TV ratings that indicate how many people watched a particular show. Company only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Website or services so that we can make the Website appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Website or services. We share this type of statistical data so that our partners also understand how often people use the Website or services, so that they, too, may provide you with an optimal online experience. Again, Company does not disclose aggregate information to a partner in a manner that would identify you personally.
We often receive a confirmation when you open an email from Company if your computer supports this type of program. Company uses this confirmation to help us make emails more interesting and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. When you receive e-mail from Company, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.
We may also send parents and teachers practices reminders through our mobile apps. These notifications are intended for grownups only and can only be requested through the parent/grownup sections of our mobile apps. You can opt-out from these notifications or modify the frequency of these notifications at any time through the app or device settings.
What About Cookies?
Will Company Share Any of the Personal Information it Receives?
Your Personal Information and Children’s Personal Information is an integral part of our business. We neither rent nor sell your Personal Information or Children’s Personal Information to anyone. We share your Personal Information and Children’s only as described below. As explained below, we only share Children’s Personal Information associated with your account directly with you to report on your child’s performance using our Services. We never share that Children’s Personal Information with any third party. A child’s usage data (i.e. performance on tests, games, etc. available on the Services) is shared through aggregated, anonymous comparisons, but never in a way that could personally identify the child. In addition, we do not offer students chat rooms or community features that allow the sharing or posting of Children’s Personal Information in a public forum.
Again, please note that references to “Personal Information” only apply to personal information of individuals who are not students. Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may sell items to you through the Website. In other situations, Company may provide services, or sell products jointly with affiliated businesses. These transactions or services may or may not be commercial in nature; we will not share your Children’s Personal Information in connection with any commercial third party transaction or service. You can easily recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business.
We employ APIs of other companies and people to perform tasks on our behalf and may need to share your information with them, including Personal Information or Children’s Personal Information, to provide products or services to you. Examples include sending billing receipts and weekly progress reports and providing user services. Unless we tell you differently, Companies do not have any right to use Personal Information or Children’s Personal Information we share with them beyond what is necessary to execute tasks at hand. We will also require that these companies agree to protect the security of the information we share with them. You hereby consent to our sharing of Personal Information and Children’s Personal Information for the above purposes. For any privacy inquiries related to how these companies may handle your information on our behalf, please use the contact information for StudyPad at the bottom of this page, and we will respond to all such inquiries.
User profile information including your user name, email address, and other information you enter (“User Submissions”) may be displayed to other users to facilitate user interaction within the Website. Minors are not allowed to enter or upload User Submissions. If the registration process is completed correctly, no Children’s Personal Information will ever be displayed to any third party through a User Profile. Email addresses are used to add new User Submissions to user profiles and to communicate through User Submissions. Users’ email addresses will not be directly revealed to other users by Company, except, when the user is "connected" to another user via a shared group membership, or an invitation, or if the user has chosen to include their email address in their User Profile.
Communication about the Website or in response to User Submissions
As part of the Website and services, you will receive from Company email and other communication relating to your child’s progress and use of the Services or User Submissions. You acknowledge and agree that by allowing your child to use the Website and Services, and by posting such User Submissions, Company may send you email and other communication that it determines in its sole discretion relate to such activity and your User Submissions.
We may send offers to you on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please send an email with your request to email@example.com.
In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Company, or substantially all of its assets were acquired, or in the unlikely event that Company goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Company may continue to use your Personal Information and Children’s Personal Information as set forth in this policy.
Protection of Company and Others
We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Is Personal Information About me Secure?
What Personal Information Can I Access?
Company allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the Website changes.
Name and grade of the child
User's email address
Username and password
Usage Analytics (i.e. progress reports) of the child
Data Retention and Deletion
Company retains Personal Data only for as long as necessary to ensure continuity of math
skill-building for students, and for the convenience of parents and teachers. We close user
accounts, and delete all associated identifiable data, upon request. Most types of data are also
deleted automatically after a certain amount of time has passed. Accounts are deleted automatically
after two years of inactivity.
We may retain de-identified, aggregate data, which cannot identify any individual user, for research and program improvement purposes. Such data is deleted once no longer necessary for these purposes.
Compliance with Data Privacy Laws
Company intends to comply with the data privacy and data protection laws of all jurisdictions where it operates. Some specific examples of legislation that we comply with are described below.
Children’s Online Privacy Protection Act (COPPA): Children under the age of 13 may not create accounts. We only collect usage and performance data from students as a result of their performing educational activities, and we only use that data for educational purposes. If we gain actual knowledge that a child is using Math Ace without the appropriate consent, we terminate the account.
Family Education Rights Protection Act (FERPA): Schools in the United States may provide student data to Math Ace while complying with FERPA. When a School provides us with a student’s Personal Data (or PII — Personally Identifiable Information) under the FERPA school official exemption, they remain in control of that data. Math Ace will only use and disclose that data as specified in our Terms and as allowed by law.
General Data Protection Regulation (GDPR): Company affirms and respects all data subject's rights under GDPR. We minimize the data we collect and process, and use data only as described in this policy. Detailed information about what data we process, for what purpose, for how long, and our basis for doing so under the GDPR, see Appendix B, Record of Data Processing. To object to processing, or to request data deletion or access, contact our Data Protection Officer at firstname.lastname@example.org.
What Choices Do I Have?
Questions or Concerns
If you have any questions or concerns regarding privacy on our Website, please send us a message at email@example.com. We will make every effort to resolve your concerns.
Appendix A: List of Third Party Providers
This list will be kept up-to-date to include all third-party providers with which Company shares user data.
|Provider Name||Data shared with Provider||Purpose||Relevant Policies|
Appendix B: Record of Data Processing
We have compiled this record in order to provide users with as much transparency as possible into how we use their data. This record also helps us to comply with European law. Unless otherwise noted in the record below, we process user data based on our legitimate interests.
|Account Type||Type of Data||Processing Purpose||Deletion|
|Student||First name, PIN, parent or teacher email, class||Account access and identification||Upon account closure.|
|Student||Program settings: current program, UI options, preferred language, etc.||Activity customization. When de-identified and aggregated, used to analyze program usage.||Upon account closure|
|Student||Activity data||Activity customization and creation of app interfaces and progress reports. When de-identified and aggregated, used to analyze program usage.||Upon account closure|
|Parent or teacher||Email address, hashed password||Account access and identification||Upon account closure|
|Parent or teacher||Email address||Send announcements, alerts, reports, and/or reminders via email||Processing ceases upon request. Data deletion upon account closure|
|Parent or teacher||Account settings: account type, notification and email preferences, time zone, etc.||Create progress reports and maintain data preferences||Upon account closure|
|All Users||De-identified and aggregated usage data||Product improvement and development, promotional activities, and educational research||Until no longer useful|
Last Updated on May 10, 2018
3411 Stone Ivory Ct, Spring TX, 77388
Phone: +1 415 322 8660